Service and Support

Support your system deserves from automation specialists


We collaborate with you to keep your automation working now and in the future so you experience automation success every day. Biosero provides scalable service agreements and individual support services to fit your needs, your budget, and your desired automation utilization.

Put it in our trusted hands and Biosero will bring your automation vision to life. Our team of field service and support engineers across the globe can help you install, service and maintain your end-to-end laboratory instruments, robotics and software.

Whether you are installing Green Button Go® software and instrument drivers or looking for technical problem-solving, our automations specialists use a consultative approach that mitigates risks and alleviates any fear of automation.

Adapt your workcells any time your needs change. Biosero also offers support for system relocations, upgrades, workcell redesign and conversion services.

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Contact Biosero Support

Open a support ticket in the Tools section of your installed Green Button Go software

In North America call 1 833 GBG-CALL (424-2255)

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