Get help from Biosero
Get help from Biosero
Need support? We're here to help. Biosero offers virtual technical support for Green Button Go customers with an active GoCare subscription through our dedicated ticketing system, accessible via Biosero Portal.
We're here to help
Submit a support request
Submit a support request
Log in to Biosero Portal and click the Help button. Important: You must have an active Biosero Portal account to access help.
Don’t have a Biosero Portal account yet?
Don’t have a Biosero Portal account yet?
If you haven’t been set up with a Biosero Portal login, please contact your Biosero representative directly to request access. Portal access is required to receive virtual support.
GoCare subscription required
Our virtual support is available exclusively to customers enrolled in a GoCare Support subscription. If you don’t have GoCare yet, we strongly encourage you to subscribe to unlock the full range of support services, including:
- Virtual troubleshooting
- Training at your own pace
- Easy upgrades and patches
- Driver swaps
Contact your Biosero representative for more details.