Customer training scheduling guidelines
At Biosero, we strive to provide training experiences that are well-organized, effective, and tailored to your needs. To help us serve you best, please review the following training scheduling requirements:
Minimum Participation Requirement
- All single-customer training sessions require a minimum of three (3) participants.
- If your group includes fewer than three attendees, please contact us to explore alternative options such as shared sessions or rescheduling.
EU Training Session Availability
- Training sessions in the European Union (EU) are subject to instructor availability.
- While we aim to accommodate your preferred dates, final scheduling will depend on time zone coordination and resource availability.
Advance Notice for New Training Requests
- For training sessions that are not currently on the schedule, we require a minimum of three (3) months’ advance notice.
- This lead time allows us to allocate instructors, reserve resources, and plan logistics to ensure a high-quality training experience.