Last Updated April 24, 2023
2. The Types and Categories of Personal Information We Collect
|Personal Identifiers||Identifiers, such as your name, alias, shipping address, email address, account name, telephone number, customer identification number.|
|Registration Data||Information provided when you register for an account to use the Site, including usernames and passwords.|
|Online Identifiers (see “Technical Data” below)||Persistent identifiers that can be used to recognize you or your device over time and across different services, including a device identifier, an Internet Protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifiers, and similar technology.|
|Commercial Information||Records of the Services you purchased, obtained, or considered, or your other purchasing or consuming histories or tendencies with respect to our Services.|
|Business Contact Data||Information related to employees, owners, directors, officers, or contractors of a third- party organization (e.g., business, Biosero, partnership, sole proprietorship, nonprofit, or government agency) with whom we conduct, or possibly conduct, business activities.|
|Marketing and Communications Data||Information with respect to your marketing preferences and your subscriptions to our publications and alerts.|
|Internet and Electronic Network Data||Data pertaining to your access or use of the Site, including browsing history, search history, and information regarding your interaction with the Site or advertisements embedded on the Site or other third-party websites.|
|Your Feedback||Information you provide about our Services, which may include data gathered from any Biosero surveys or reviews submitted by you.|
|Geolocation Data||Information about the general city, state, or region in which a user of the Site is located.|
|Professional or Employment Data (see “Employment Applications and Talent Management” below)||If you apply for a job with Biosero, we collect information set forth in a résumé, curriculum vitae, cover letter, and similar documentation, including contact details, employment history, skills, or qualifications, education level, job compensation and benefit preferences, criminal record, credit history and similar data, and information provided about or by your references.|
|Inferences||Inferences drawn from some of the personal information categories identified herein and used to create a consumer profile reflecting your purchasing and marketing preferences, characteristics, and behavior.|
3. Technical Data
When you access the Site, we collect certain data automatically using technical means and tools. This data relates to your device, and your experience on the Site and other websites, including the following:
Usage and Device Data. When you access and use the Site, we automatically collect details of your access to and use of the Site, including traffic data, usage logs and other communication data, and the resources that you access and use on or through the Site (e.g., browsing history, search history). We may also collect information about your device and internet connection, including the device’s unique identifier (e.g., device type, IMEI, Wi-Fi MAC, IP address), operating system, browser type, and mobile network information. The Site may collect “diagnostic” data related to your use of the Site, such as crash data and logs, performance data (e.g., launch time, hang rate, or energy use), and any other data collected for the purposes of measuring technical diagnostics.
4. Sources of Information
We collect the personal information identified herein directly from you when you use our Services, through automated means when you are using the Site, and from third parties. More specifically, we collect personal information from the following sources:
First Party / Direct Collection. We collect personal information directly from you when you use our Services (e.g., completing purchases, signing-up for subscriptions) or whenever you directly engage with us, such as when you visit our offices or premises or otherwise contact us.
Automated Collection. As described above, we may collect information and data, such as usage data and cookies, through automated means when you use the Site (see “Technical Data” above).
Third-Party Sources. We collect personal information from third parties, such as publicly available databases, social networking providers, advertising companies, our service providers, and third-party references.
5. How We Use Your Information / Purpose of Collection
We may use the personal information we collect about you in order to perform our Services, comply with our legal obligations, and promote our business interests, including to (i) provide, operate, maintain, improve, and promote our Services, (ii) enable you to access and use our Services, (iii) process and complete transactions and send you related information, including purchase confirmations and invoices, (iv) send transactional messages (e.g., responses to your comments, questions, and requests) and provide customer service and support for our Services, (v) furnish technical notices, updates, security alerts, and support and administrative messages to you, (vi) provide you promotional and marketing communications (e.g., information about our Services, features, surveys, newsletters, offers, promotions, contests, and events), (vii) process and deliver contest or sweepstakes entries and rewards, (viii) monitor and analyze trends, usage, and activities in connection with our Services to promote our business interests (e.g., marketing), (ix) investigate and prevent fraudulent transactions, unauthorized access to or use of our Services, and other illegal activities, and (x) personalize our Services, including providing features or advertisements that match your interests and preferences. Notwithstanding the foregoing, Biosero may collect and use your personal information for any other purpose for which we obtain your consent. For the avoidance of doubt, you hereby agree that Biosero may contact you via any means, including SMS/text message and email, to furnish you information regarding a product order, shipping status, warranty-related information, and similar data and information pertaining to a commercial transaction.
6. Sharing Information / Third-Party Disclosures
We may share your personal information with certain organizations and third parties in accordance with applicable law, including as set out below. However, we do not share personal information with third parties that we have reason to believe use such information for their own direct marketing purposes.
Service Providers. We may share your personal information with companies that provide services on our behalf, such as hosting and analyzing the Site, conducting surveys and marketing on our behalf, processing transactions, and performing analyses to improve the quality of our Services.
Distributors and Business Partners. We may share your personal information with third parties that distribute our goods, products, and marketing materials.
Business Restructuring. Circumstances may arise where, for strategic or other business reasons, Biosero decides to sell, buy, divest, merge or otherwise reorganize our businesses. We may disclose your personal information to the extent reasonably necessary to proceed with the negotiation or with the completion of a merger, acquisition, divestiture or sale of all or a portion of Biosero’s assets.
Disclosure for Other Reasons. We may disclose personal information (i) if required by law or government order, or with a legal process, (ii) to protect and defend our rights or property, or (iii) in urgent circumstances, to protect the health and personal safety of any individual. In addition, Biosero may disclose your personal information with any third party when we believe such disclosure is necessary to defend or protect our legal, regulatory, or business interests. We may also disclose your information upon your express consent.
In the event that you facilitate a transaction with Biosero, or request information from or otherwise engage with us, and such activities require Biosero to share your personal information with a service provider or other third party, you hereby consent to such disclosure and/or direct Biosero to intentionally disclose your personal information to the service provider or third party, provided Biosero has determined, in its reasonable judgment, that (i) the service provider or third party will not sell the personal information or (ii) disclosing the personal information is required or permitted by law.
7. Social Media
8. Links to Other Websites; Your Direct Third-Party Disclosures
9. Data Retention and Localization
Biosero is based in the United States and the personal information that we collect and process is retained and stored in the United States and Europe. Biosero uses service providers that store personal information on our behalf in the United States and in other countries. Please be aware that the United States, and these other countries, may not provide the same level of protection of personal information as in your country, state, or other jurisdiction of residence or nationality, and when transferred to the United States or elsewhere, your personal information may be accessible by, or otherwise made available to, local government authorities and officials pursuant to judicial and/or administrative orders, decrees, and demands, and/or other domestic laws, statutes, and regulations. By continuing to provide us such information, you hereby consent to your personal information being transferred to, and stored in, the United States and in other countries relevant to the Services.
We seek to protect the security of your personal information and use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.
However, no information system can be fully secure, and we cannot guarantee the absolute security of your personal information. Moreover, we are not responsible for the security of person information you transmit to the site and/or the services over networks that we do not control, including the internet and wireless networks, and you provide us with any personal information and data at your own risk. To the extent permitted by law, we shall not be liable or otherwise responsible for any data incident or event that may compromise the confidentiality, integrity, or security of your personal information.
The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a username and password to access our Services, you are responsible for maintaining the security and confidentiality of those credentials and not revealing them to others. You must contact us immediately if you have reason to believe that your username or password to our Services has been compromised. You acknowledge and agree that we may contact you via email or other electronic communications in the event we are legally required to notify you of a data security incident or event related to your personal information.
11. No Data Collected from Children
The Site is not directed at, nor intended for use by, children. As a result, we will not knowingly collect information from children under sixteen (16) years of age without verified consent from their parents or guardians. If you are under the age of sixteen (16), you are prohibited from accessing or using the Services (including the Site) or from providing us with your personal information, unless you provide us written and verifiable authorization from your parent or legal guardian permitting you to do so.
12. Your Responsibilities
You are permitted, and hereby agree, to only provide personal information to Biosero if such personal information is accurate, reliable, and relevant to our relationship and only to the extent such disclosure will not violate any applicable data protection law, statute, or regulation or infringe upon a person’s data privacy rights or privileges. If you provide personal information (including personal information concerning a third party) to Biosero, you expressly represent and warrant to Biosero that you have the full right and authority to provide Biosero with such personal information (including personal information concerning a third party) and that Biosero’s use and processing of such personal information as set forth herein will not violate any person’s rights or privileges, including rights to privacy. You hereby agree to fully and completely indemnify Biosero for any claims, harm, or damages that may arise from your provision of personal information (including personal information concerning a third party) to Biosero.
13. Updating Your Information
It is important that the personal information that you provide to us is accurate and reliable. You must directly notify Biosero of any changes or updates to your personal information in accordance with the “Contact Us” section listed below.
14. Email Marketing and Your Rights
You have the right to opt out of receiving email marketing communications from us. The email marketing communications that you receive from us will provide you an option to “unsubscribe” from receiving future email marketing communications from us. You may also unsubscribe from such email marketing by contacting us in accordance with the “Contact Us” section listed below.
15. Canada Privacy Rights
16. California Privacy Rights
Data Privacy Rights. Pursuant to the California Consumer Privacy Act of 2018, as amended (“CCPA”), California residents have additional data privacy rights, including (i) the right to be notified about what personal information is collected about you, and our intended use and purpose for collecting your personal information, (ii) the right to know and access personal information we have collected, used, disclosed, or sold about you over the past twelve (12) months, including the categories of personal information we have collected, used, disclosed, or sold about you, the categories of sources from which the personal information is collected, the business or commercial purpose for which your personal information was collected, used, disclosed, or sold, and the categories of third parties with whom we have shared your personal information,
Privacy Request Verification Process. If you (or your authorized agent) makes any request related to your personal information under the CCPA, Biosero will ascertain your identity (and the identity of the authorized agent, to the extent applicable) to the degree of certainty required or permitted under the law before addressing your request. Biosero will, to the extent required or permitted by law, require you (or your authorized agent) to verify your request via email or other means and match at least two pieces of personal information we have previously collected from you before granting you access to, or erasing, specific pieces or categories of personal information, or otherwise responding to your request. We may require written documentation that demonstrates a third party is authorized to serve as your agent for the purposes of submitting the requests set forth herein, unless you have provided the authorized agent with power of attorney pursuant to California Probate Code §§ 4121 to 4130. None of the CCPA’s rights are absolute and are subject to legal and regulatory exceptions and exemptions. For more information about the CCPA, please see: https://oag.ca.gov/privacy/ccpa.
Opt-Out Rights / Do Not Sell My Personal Information. California residents have the right to opt out of the sale of their personal information. Biosero does not sell your personal information to third parties for profit or other valuable consideration and therefore does not offer features where individuals can opt out of such programs.
17. European Data Protection
If you are located in the European Economic Area, Switzerland, or the United Kingdom (UK), you may have additional rights with respect to the personal information we have about you. To the extent permitted by the European Union (EU) General Data Protection Regulation (GDPR), or applicable data protection laws in EU member states, Switzerland, or the UK, you may request the following: access to the personal information we hold about you; that inaccurate, outdated, or no longer necessary information be corrected, erased, or restricted; and we provide your personal information in a format that allows you to transfer it to another entity. You also may withdraw your consent at any time if, and only if, we are solely relying on your consent for the processing of your personal information. You may object to our processing of your personal information when that processing is based on our legitimate interest. For purposes of clarity, we do not engage in any activity that subjects individuals to a decision based solely on automated processing, including profiling, which produces legal effects, or similarly significant results, impacting them. If you wish to exercise any of these rights, please contact us in accordance with the instructions provided below in the “Contact Us” section. We may need to collect and process information about you or your agent to verify the authenticity of the data request. You have the right to lodge a complaint about our data processing with your competent data protection authority (EEA) or the Information Commissioner’s Office (UK).
Legal Basis. We process your personal information in accordance with the legal bases set forth in the GDPR. For example, our processing of personal information (as described herein) is justified based on the following GDPR legal bases: (i) processing is based on your consent (e.g., marketing, talent management); (ii) processing is necessary for our legitimate interests (e.g., Site management, Service enhancements, compliance with foreign legal obligations, cooperation with law enforcement and regulatory authorities, corporate transactions); (iii) processing is necessary for the performance of a contract to which you are a party (e.g., delivery Services, warranty management); and (iv) processing is required to comply with a legal or statutory obligation (e.g., tax obligations, judicial and administrative proceedings).
18. Nevada Privacy Rights
Biosero does not currently conduct “sales” of personal information for purposes of Nevada law. Notwithstanding the foregoing, Nevada residents may submit a request directing us to not sell personal information we maintain about them to third parties who will sell or license their information to others. If you would like to exercise this right, please contact us in accordance with the “Contact Us” section listed below.
19. Do-Not-Track Signals
Some web browsers may transmit “do-not-track” signals to the website with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they are even aware of them. Unless otherwise required by law, we currently do not take action in response to these signals.
20. Persons with Disabilities
21. Employment Applications and Talent Management
As part of our recruitment and talent management process, we collect information from applicants who are interested in working for us. In this context, we collect employment and application data, such as the following: contact information (e.g., name, title, residential or postal address, telephone number, and personal email address); information in a curriculum vitae, résumé, cover letter, or similar documentation; details regarding work history, experience, educational background, professional qualifications, willingness to relocate and benefit preferences. On a voluntary basis, we collect data pertaining to gender, race/ethnicity, veteran and disability status.
We use this information for the following purposes: to evaluate job applicants against the job requirements and skillsets; to communicate with you about the recruitment process and your application status; to accommodate individuals who may have specialized needs during the application process; and to protect the rights, interests, and property of our business, other job applicants, employees, or the public, as required, or permitted, by law. Upon acceptance of a written employment offer, we also conduct background checks to verify information provided on the employment application.
22. Events and Video Teleconferencing
Biosero hosts and uses video teleconferencing platforms to facilitate conferences, meetings, training events, and other programs. We often use online platforms that are owned and administered by a third-party service provider (e.g., Google, Zoom, Microsoft Teams). Please be aware that our video teleconferencing may record the content, conversations, and discussions thereon, and such records may be stored or retained by our third-party service providers. By participating in our events and video teleconferencing, you hereby consent to the collection and retention of any information provided therein, and you hereby consent to the recording of such activities.
24. Contact Us
To delete your information from the Biosero marketing database, fill out this form
If you’re a California resident or business, you have the option to leave a message at 858-880-7376.