Service

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Biosero provides a single source for automation & automation component service. Every field service engineer is factory trained & certified by several product manufacturers [insert link to page anchor for Factory Certification section].   In addition to our external support network Biosero has an engineering, application & technical support group based in San Diego, CA.

 

There are 5 services hubs in North America with locations near/in: San Diego, San Francisco, Chicago, Boston, & Philadelphia. Each office stocks critical parts & supplies to ensure our customers receive the most efficient service throughout North America. Our extended support network provides Global support for those customers with international locations.

 

Instrument Service: content to be added

 Workcell Service:  content to be added

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All Biosero products come with a 1-year- all inclusive-warranty.  A variety of extended warranty, on site and depot service options allows our customers to tailor future support to meet both their technical and financial requirements.

 

Time and Materials: description TBA

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Premium Service Contract: description TBA

Biosero provides a single source solution for the maintenance and service of several manufacturers’ instruments.  The field service team is required to participate in and complete factory service training with each represented manufacturer offering our customers the maintenance and service capabilities that should be expected with every instrument purchase directly from the factory.